You do not need to have your old card number or. Bank of America Customer Service Phone Number. After callers provide their information to the alleged 'Bank of America' representative, theyre told that a large sum of moneyfrequently 3,500is being sent to Zelle, a mobile payment app. If your card has been lost or stolen, you must contact Bank of America at 1-86 (TTY: 1-86). Consumers say: Obvious fraudulent transactions not refunded, Bank of America numbers. You may also visit the individual sites for additional information on their data and privacy practices and opt-out options. If you received Unemployment Insurance, Disability Insurance, or Paid Family Leave benefits on a debit card in the last three years, you will receive your benefit payments on that card. Many card issuers let you dispute transactions by phone, mail or online. To learn more about ad choices, or to opt out of interest-based advertising with non-affiliated third-party sites, visit YourAdChoices powered by the DAA or through the Network Advertising Initiative's Opt-Out Tool. If you suspect your card has been lost and/or stolen, please call our customer call center at 205.320.4000 or 1.800.633.8431 immediately. Ads served on our behalf by these companies do not contain unencrypted personal information and we limit the use of personal information by companies that serve our ads.
Relationship-based ads and online behavioral advertising help us do that.īank of America participates in the Digital Advertising Alliance ("DAA") self-regulatory Principles for Online Behavioral Advertising and uses the Advertising Options Icon on our behavioral ads on non-affiliated third-party sites (excluding ads appearing on platforms that do not accept the icon). If cardholders with Bank of America dispute a charge, phone numbers can be found on their website, but the primary one to use is their customer service line.
If you receive a call claiming to be from FNBO asking for this information, please hang up and call the number on the back of your card.įor more information on Phishing and different types of Fraud, please visit the Security Center .We strive to provide you with information about products and services you might find interesting and useful. For sensitive inquiries, please contact us at 1 (800) OUR. Please note, when we call you we will not ask for any personal identifying information such as Social Security Number, Date of Birth, etc. If you have an issue with your credit card or bank account, report it to the Consumer Financial Protection Bureau. Please do not send any personal or sensitive information through this contact form via our website. Otherwise, we will review your request within 24-48 hours. Consult client and account agreements for full. To be covered, report transactions made by others promptly, and dont share personal or account information with anyone. For debit and credit cards, call PINnow from the primary phone number associated with your account. To report fraud on your account please email us at expedite your request, call the Fraud and Disputes Contact Center at 88 (Option 3 then Option 2) or call the number on the back of your card at your earliest convenience, open 24 hours a day, 7 days a week. The 0 Liability Guarantee covers fraudulent transactions made by others using your Bank of America consumer credit cards and consumer and small business debit and ATM cards. When a dispute is opened, Bank of America issues a temporary credit to the customers account for the amount of the disputed transaction. If you believe you have received a suspicious email or text that pretends to be from us, please forward the email or text as an attachment to If you have clicked on a link or believe you may have unintentionally compromised your account information, contact us immediately using the phone number on the back of your credit or debit card. Bank of America allows customers to dispute a charge online, using the mobile app, over the phone, or by mail.
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